HomeNursing AustraliaNavigator nurses named ‘the fashionable Mary Poppins’: Q&A

Navigator nurses named ‘the fashionable Mary Poppins’: Q&A


A CQUniversity-led undertaking has underpinned the numerous function of navigator nurses in selling higher well being outcomes for folks dwelling with power sicknesses.

A nurse navigator is an skilled registered nurse who helps sufferers find high quality and well timed care whereas answering questions concerning the therapy course of.

The four-year analysis report comes after the Queensland authorities launched funding in 2016 for 400 nurse and midwife navigators to enrol in 16 hospitals and well being settings.

Seven years later, 388 nurse and midwife navigators nonetheless stand, of which over half reside in native and regional Queensland.

Aged Care Insite spoke with CQUniversity Affiliate Professor Adele Baldwin concerning the challenges nurse navigators face working in rural elements of the state.

“We discovered that they vastly improved care supply for sufferers with advanced well being situations and likewise their high quality of life,” Baldwin mentioned.

Within the report, one mother or father in contrast a navigator nurse to Disney’s Mary Poppins.

“Everybody believes she’s there for the youngsters, however actually, she’s there placing again the items of fogeys and preserving the household collectively.”

ACI: What challenges do nurse navigators encounter when treating folks with advanced power situations?

Nurses employed with navigator roles are sometimes very senior and skilled. They’ve the scientific expertise and data to grasp what’s occurring bodily and psychologically for the affected person because of the illnesses they’ve. 

However nurse navigators additionally perceive how the well being system works and the way these companies are delivered. So, they’re superb at serving to sufferers ‘navigate’ totally different specialty areas throughout places and well being companies.

Normally, sufferers who’re very unwell have challenges in working by means of the system – understanding the language, the way in which the service is supplied, and the affect of engagement or non-engagement. 

As you may perceive, in the event you’re feeling unwell, any activity turns into much more tough. As well as, dad and mom and members of the family near the affected person are sometimes exhausted, mentally and bodily.

And that is the place a nurse navigator can actually assist lighten the load.

What difficulties are there particularly in Queensland for nurse navigators?

In Australia, the way in which healthcare is supplied could be very advanced. In Queensland, geography provides one other layer of problem in navigator nurses performing their duties. 

For instance, planning appointments and co-managing over lengthy distances can complicate conditions and make it extra demanding for a nurse navigator.

Entry can be a difficulty for individuals who do not stay in main city areas or are near amenities. They usually require intensive journey and in a single day prices in paid lodging. 

Studying this as a nurse navigator in Queensland could be such a hidden talent.

What different features of the nurse navigator function could be difficult in treating sufferers? 

One of many important challenges is participating with the affected person, working alongside the affected person and constructing a relationship. In addition they must develop a reference to the well being companies and the service suppliers, in addition to perceive it. 

You must know who to contact, find out how to level issues in the correct route and find out how to plan all of it. 

Then there are additionally expertise concerned within the consultations they’ve with the affected person, their carers, and household.

From a nursing perspective, it is an space of superior nursing follow that permits these skilled nurses to practise extra absolutely or probably to their full scope of follow. 

So, it creates a brand new skilled pathway.

Was there something within the analysis that stunned you?

We had been pleasantly stunned by the analysis that confirmed that the companies delivered by nurse navigators had been obtained positively on all ranges of care.

It allowed us to optimise the effectiveness of the companies. 

One other vital discovering was the extent of affect on the affected person. These individuals are actually sick and, by the very nature of the power illness, will not get higher. It is the way it’s managed. 

So, over the 4 years that we did the examine, many of those folks progressively turned extra unwell; sadly, some died. 

However once we seemed on the measures of the standard of life, how they had been feeling about every thing, despite the fact that they had been getting sicker, they had been happier.

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